Payment and Security
Payment methods
You can pay for your booking on the website by card:
- Visa
- Mastercard
- Maestro [keep if confirmed by the bank]
Cards issued by Azerbaijani and foreign banks are accepted.
Payment options
When booking, you choose:
- 20% prepayment online by card on the website. The remaining 80% is paid on arrival / on the day of the service by any convenient method, cash or card.
- 100% payment online by card on the website.
Your booking is confirmed after successful payment. The confirmation is sent by email.
Payment currency
Card payments are charged in Azerbaijani manat (AZN). USD prices on the website are for reference only. If your card is in another currency, your bank converts the amount at its own rate.
Payment security
- Payment takes place on the secure payment page of PAŞA Bank. You are redirected there after clicking "Pay".
- Card details are sent over an encrypted connection (TLS) and processed only by the bank. fly2baku.com does not receive or store your card details.
- Payments are protected by 3-D Secure (Visa Secure, Mastercard Identity Check). Your bank may ask you to confirm the payment with a code sent by SMS or in its app.
- After payment you will receive a confirmation by email.
Refunds
Cancellation terms are set out in our Cancellation and Refund Policy. If you paid only the 20% prepayment and cancel, you do not owe the remaining 80%; the amount kept never exceeds what you paid.
Refunds are made only to the card used for payment, in AZN. We initiate the refund within 3 business days of confirming the cancellation. The time for the money to reach your card depends on the banks and usually ranges from a few days up to 30 banking days.
Payment questions
If a payment failed, or your card was charged but you did not receive a confirmation, contact us:
- Email: incoming@fly2baku.com
- Phone / WhatsApp: +994 10 100 0218
- Telegram: @Fly2Baku_Travel
[Place Visa, Mastercard, Maestro, Visa Secure, Mastercard Identity Check and PAŞA Bank logos in the site footer and on this page, following the bank's requirements and the card schemes' brand guidelines.]